Join Our Team as an Ecommerce Assistant!
Are you passionate about fashion and eCommerce? Do you want to be part of a dynamic team that delivers luxury, where elegance meets innovation? If so, we have the perfect opportunity for you!
Position: Ecommerce Assistant
Contract Type: Permanent
Location: Kettering
What You'll Do:
As our Ecommerce Assistant, you will play a vital role in supporting our online operations and ensuring our customers have a seamless shopping experience. Your responsibilities will include:
1. Product Management: Assist with product listings, including creating engaging descriptions, uploading images, and ensuring accurate inventory levels.
2. Order Processing: Handle online orders, ensuring timely processing and excellent customer service throughout the fulfilment process.
3. Customer Support: Respond to customer inquiries via email and chat, providing helpful and prompt assistance to enhance their shopping experience.
4. Marketing Support: Collaborate with the marketing team to execute promotions, email campaigns, and social media initiatives that drive traffic and sales.
5. Data Analysis: Monitor website performance and sales metrics, providing insights and recommendations for improvement.
Who You Are:
We are looking for a motivated and detail-oriented individual with a passion for eCommerce and fashion. If you possess the following qualities, we want to hear from you!
1. Experience: Previous experience in eCommerce, retail, or customer service is a plus.
2. Skills: Proficient in Microsoft Office and familiar with eCommerce platforms.
3. Communication: Strong written and verbal communication skills, with a cheerful and professional demeanour.
4. Team Player: Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude.
5. Organisational Skills: Exceptional time management skills and attention to detail.
Why Join Us?
1. Exciting Environment: Be part of a vibrant team that values creativity and innovation.
2. Career Growth: Opportunities for professional development and advancement within the company.
3. Employee Discounts: Enjoy exclusive discounts on our luxurious products.
4. Work-Life Balance: We believe in a healthy work-life balance and offer a supportive work environment.
How to Apply:
If you're ready to take the next step in your career and join our enthusiastic team, please send your resume and a brief cover letter highlighting your relevant experience.
Join us in creating an unforgettable shopping experience for our customers and help us showcase the beauty of our collections! Your journey with us starts here!
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