Customer Service Administrator
Location: DE56 Belper - Office-based (hybrid working after training)
Transport: Own transport essential
As a Customer Service Administrator, you will be responsible for managing the diaries for a team of surveyors, ensuring appointments are booked efficiently.
Duties:
1. Schedule appointments
2. Liaise with applicants, vendors, clients, and lenders to ensure smooth communication.
3. Maintain strong working relationships with surveyors, ensuring regular contact.
4. Optimise surveyors' diaries
5. Provide administrative support
6. Conduct follow-up calls where necessary
7. Identify and escalate priority issues as needed.
Skills & Experience:
1. Proficiency in Microsoft Office (Word, Excel, Outlook).
2. Experience managing multiple tasks and priorities in a fast-paced office environment.
3. Excellent verbal and written communication skills.
4. Strong time management and prioritisation abilities.
5. Strong customer service and relationship-building skills.
6. Knowledge of the Property industry desirable
7. Experience in diary management.
8. Influencing and negotiation skills.
9. Own transport required due to location.
Salary: £24k basic plus Bonus (paid monthly)
Working hours: 37.5 per week between #removed# on a rota. Must be flexible to work outside of these hours if required (remote based)
Please click to apply or call (phone number removed) opt 3 #J-18808-Ljbffr