Titan are currently working with a Freight Forwarder based in Burntwood who are looking for an experienced Customs Clearance Supervisor to join their team.
Hybrid working - 3 days office / 2 days home (after initial probation)
The main purpose of the roleis to ensure that the customs department runs smoothly and efficiently and that all customs requirements are carried out in a timely and compliant manner. You will oversee the department, identify issues, and make operational changes to improve efficiency.
You will be responsible for the teams delivery of operational activities, in accordance with targets set, to contribute to the achievement of the company vision and overall business objectives, reaching targets/KPIs set year on year. Consistently performing to high quality standards.
Key Responsibilities:
1. Support and advise customers/suppliers on all international import/export customs queries
2. Ensure excellent customer service and proactive communication is always maintained