Requisition Title
Job Number:
OAK00YZ
Location: Oakcroft House, Oakcroft Road, West Byfleet, Surrey KT14 6JG
Salary: £12.80
Contract: Permanent
Hours: 9am - 3pm Saturday and Sunday
We make health happen
Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
You’ll help us make health happen by:
1. Acting as the first point of contact for all visitors to the home
2. Taking responsibility for managing new enquiries
3. Providing advice and support both face to face and over the phone
4. Conducting show-arounds within the care home
5. Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
6. Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications needed for this role:
You’ve worked as a Receptionist before with experience in providing excellent customer service. You'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families, and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Our benefits include:
* My Healthcare - Free access to 24/7 support, advice, and treatment for various health-related issues, including remote GP appointments, physiotherapy, and mental health support
* Annual allowance redeemable against a menu of Bupa healthcare products, approximately valued at £350
* Wagestream - Early access to up to 40% of your earned wages within minutes
* 28 days holiday
* Sick pay scheme to our frontline teams, in addition to statutory sick pay
* Long service rewards including ecards, extra holidays, and monetary rewards
* Free meal on every shift
* Interest-free annual travel loan for public transport season tickets
* A range of Bupa pension plans
* Parental leave schemes for adoption, birth parents, and co-parents
* Menopause Plan to empower women to seek advice and take control of their health
* Access to discounts at various gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider with no shareholders; our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, championing diversity and understanding the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer, aiming to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We ensure fair treatment and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
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