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Client:
The National Trust
Location:
Penrith, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
12d26618a9c1
Job Views:
4
Posted:
28.03.2025
Expiry Date:
12.05.2025
Job Description:
Food & Beverage Manager - Penrith
Summary
We're looking for a Food & Beverage Manager to join the team at the Aira Force Tea Room. Forming part of the visitor attraction of the stunning Aira Force Waterfall and Gowbarrow Park, Aira plays host to awe inspiring vistas, amazing wildlife and resident red squirrels.
The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.
In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.
This location is in a rural area, so please think about how you’d get here for work, before applying for the job.
Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll be required to work weekends, school holidays and bank holidays. Our trading hours are 10:00-17:30 (reduced in the winter/darker months) 7 days a week. Shifts will fall between the hours of 8am – 6pm (with occasional evening events throughout the year).
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read below to see what benefits we offer you.
Interview Date: 14th & 16th April 2025
What it's like to work here
To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video.
What you'll be doing
As Food and Beverage Manager, you’ll lead and support your team at one of the National Trust’s busy visitor attractions. This involves handling things behind the scenes, from administration to developing people and everything in between. You’ll be championing outstanding customer service and keeping presentation standards high, to help give all our visitors an enjoyable day.
You'll be responsible for leading and running our café on a day-to-day basis, so the team can get on with doing what they do best. It’s a busy, lively place, and we want to make sure that we always give visitors the best service every time.
You’ll help to build a great place to work for your team. You’ll recruit and train versatile and hard-working people, and encourage high achievement by setting objectives and reviewing their performance. You might also be needed to support the wider property team from time to time.
You’ll work with the Area Manager to set and achieve financial targets that will increase profitability, as well as overseeing results and acting when needed. Where you can, you'll find ways to improve things, based on feedback from the team and visitors.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
Please also read the full role profile, attached to this advert.
Who we're looking for
To deliver this role successfully, you'll need:
* Experience as a leader, with skills including setting personal objectives and providing development
* Familiarity with budgets, increasing income and controlling costs (including managing stock and waste)
* Confidence in identifying new opportunities and making strategic decisions for the future of your department
* Good interpersonal skills, with a can-do attitude
* Aware of health and safety compliance
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
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