O Provide a friendly and welcoming environment for all visitors, whilst maintaining the reception area to a high standard at all times.
o Greet and record visitors on site through our signing in system.
o Guarantee the safety and security of reception ensuring entry to the premises is controlled.
o Ensure that all guests and visitors have the appropriate identification to access the school.
o Interact directly with the needs of visitors to the UTC by undertaking general reception, email, data entry and switchboard duties, including emergency procedures required as part of our evacuation and fire policies.
o Maintain confidentiality, where appropriate. Respect the diversity of all visitors, meeting their individual need and making appropriate referrals.
o Liaise with Royal Mail and other carriers and maintain records and undertake clerical duties as appropriate to the needs of the services.
o Control and monitor central goods deliveries, advise on appropriate delivery points, and liaise with college staff regarding deliveries as required.
o Assist the Exams Officer in ensuring the effective handling of internal and external mail and packages through the efficient control of the mailroom, distribution and collection service.
o Assist the Chief Financial Officer with the administration of bursary applications, system orders and trip booking processes.
o Assist the Head of Business & Work Related Learning Lead with the administration of Y10 and Y12 work experience placements.
o To conform with the Health and Safety requirements relevant to the post. A Health and Safety induction will be arranged for the successful candidate.
o Accept responsibility for the implementation of the UTC's Equal Opportunities policy.
o Accept responsibility for the implementation of the Child Protection Policy.
o Provide cover, if necessary, in the absence of the other receptionist.
Other Duties - The duties and responsibilities in this job description are not exhaustive. The post holder may be required to undertake other duties that may be required from time to time within the general scope of the post. Any such duties should not substantially change the general function of the role. Duties and responsibilities outside of the general scope of this grade of post will be with the consent of the post holder.
What the school offers its staff
Lincoln UTC is a specialist school for science, mathematics, and engineering. Our students, aged 14 - 19, enjoy a friendly, mature, and professional learning environment, which is underpinned by equality and supportive relationships, based on tolerance and mutual respect.
Our new receptionist will work closely with our existing receptionist, to provide a meticulously organised and welcoming area, ensuring the smooth running of this vital area of our school. Applicants should be competent with ICT systems, including Microsoft Office Suite, and have excellent attention to detail. Experience of working in education or in a reception area would be an advantage, however a professional and customer-focused approach as well as the ability to juggle priorities are essential requirements for this role.
We are a small school with 390 students on role presently, as such we have a relatively small staff team, 49 in total - 31 with teaching responsibility. With a team of this size, we will expect our new member of the team to have a 'can do' attitude, where we help one another both in and out of our specialist areas of responsibility.
The atmosphere at Lincoln UTC is both unique and special. We would welcome (indeed encourage) visits to the school so that you can see for yourself what we have to offer. Equally, we understand that this is not always possible and we will not view applications from candidates who have not visited less favourably.