My client is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. They are a technology and data-driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped the firm's collaborative mindset which enables them to solve the most complex challenges. The culture of innovation continuously drives the ambition to deliver high quality returns for investors. About the role: Your core objective will be to provide high-touch user support to the global team which trades across all the major EMEA and US markets Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows Liaise with internal and external teams on a day-to-day basis to provide effective management of the trading infrastructure, resolving issues through to completion Support trading platforms on different OS environments - Windows & Linux (manual trading application, algorithmic trading platforms, exchange/FIX connectivity system, and risk systems) Ensure all trading components are up and running before the start of each trading day and support the release management process, ensuring stability of the production environment Provide maintenance and support of static databases and supporting processes Develop tools to continuously improve the ability to monitor the trading environment Evening/weekend support requirements (normally through remote access) Requirements: >2 years of Bash, Command Dos, Powershell or Python scripting experience is essential Minimum 3 years in a support role Excellent problem-solving and highly effective business analytics capabilities required Must have a keen focus on ownership of issues and commitment to resolving them Excellent written and oral communication skills are essential Expert Windows desktop and server administration experience is essential High level of Linux OS experience is essential Expert relational database skills (in order of preference: SQL Server, Postgres) are essential Desirable experience/skills: Experience of managing the expectations of Front Office traders and senior management Knowledge of Equities, Futures, Commodities and FX asset classes Knowledge of market data feed handlers and execution feeds Knowledge of market-making/liquidity provision and algorithmic trading Contact If this sounds like you, or you'd like more information, please get in touch: George Hutchinson-Binks george.hutchinson-binksoxfordknight.co.uk (44) 07885 545220 linkedin.com/in/george-hutchinson-binks-a62a69252