We are currently seeking an After Sales Engineer based in the Midlands for Regal Leisure Homes.
Job Title: After Sales Engineer
Responsible to: Customer Service Manager
Hours of Work: 40 hours Monday-Friday
Place of Work: You will officially be based at home; however, because of the nature of the job, it will be necessary for you to spend the majority of your time working at our customer’s sites across the country with travel to the Regal site as required.
Areas of Support
* The main responsibility of the role is visiting customer’s caravans and attending to various after sales requirements as directed by the Customer Services Department.
* Undertake repairs and modifications to caravans for Regal Leisure Homes.
* Act as an ambassador for Regal Leisure Homes liaising with park owners and end customers.
* Represent the company in a professional and business-like fashion.
Skills, Knowledge & Experience
* Good customer service and communication skills.
* Willingness to learn additional skills in order to provide a better service to our customers.
* A positive and friendly attitude – commitment to delivering excellent customer service.
* Self-starter – ability to manage time and materials to complete jobs efficiently.
* Experience in an off-site role with regular travel away from home is preferred.
* Full driving licence.
* Must be willing to travel where needed within the UK as this role will involve regular nights away from home.
* Self-motivated and well organised.
* Proven track record in a Customer Service environment.
* Multi-skilled or trade experience – plumbing, decorating, carpentry.
To apply please fill in the form below.
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