A Luton-based pharma company are keen to find an experienced Customer Service Advisor to join their in-house Sales & Marketing Team. This role has become available because of the internal promotion of the person I placed into this role several years ago. This is an exciting time to be joining them as they are continuing to expand their product ranges. As Customer Service Advisor you will ensure customers receive their orders on time and in full; working with the sales team and be responsible for liaising with identified accounts, providing delivery information and resolving any customer queries / enquiries; processing orders and ensuring they are delivered to the customer in a timely manner. Their site is easily accessible via public transport and road, and has ample free parking on-site. In return they are able to offer some flexibility around start and finish times and the opportunity to work from home 1 or 2 days per week after successfully completing your probation period. As well as good salary and 25 days holiday plus Bank Holidays, they offer a great benefits package including enhanced maternity cover, private medical and dental for you and direct family members, 7% employer pension contribution (4% employee), etc.