The closing date is 11th Feb 2025
Job summary
We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the ENT Department at Yeovil District Hospital. This is a part-time role, spread across 3 days a week totalling 22.5 hours.
You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.
If you think that you are the right person for the job, we would love to hear from you.
Main duties, tasks & skills required
1. Communicate with patients, colleagues, internal and external
2. Deal with day to day correspondence
3. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary
4. Prioritise own work efficiently and effectively, highlighting any issues to the Band 4
5. Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Job description
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person specification
Qualifications
Essential
* Good standard of general education
* RSA/OCR III WP/Typing or equivalent
* AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge
Desirable
* ECDL or equivalent
Experience
Essential
* Audio typing/word processing
Desirable
* Previous NHS administration experience (2 years minimum)
* Medical audio typing
Additional Criteria
Essential
COMMUNICATION SKILLS
* Evidence of a good standard of Literacy / English language skills
* Good communication skills on the telephone, via email, face to face and in written correspondence
* Professional and responsible approach at all times
KNOWLEDGE
* Working knowledge of Microsoft office suite
* Knowledge of medical terminology
Desirable
* Working knowledge of in house hospital systems
* Knowledge of patient notes / retrieval and related tasks/medical records procedure
* Knowledge of Department and Divisional Structure
For help with your application, contact:
Jessica Green
Jessica.Green1@SomersetFT.nhs.uk
Pay scheme
Agenda for Change
Band
Band 3
Salary
£24071.00 to £25674.00 Yearly
Contract
Permanent
Working pattern
Part-Time
Reference number
184-OL-OR-1732
Job locations
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
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