Key Responsibilities : To be responsible for the management and development of a the academy sales team responsible for selling the portfolio of products and services. Objectives will include the delivery of consistent, profitable growth in sales through positive planning, deployment, and management of sales personnel. Developing individuals with different levels of skill and capability through one to one and group coaching. To work within the framework of Millgate’s policies and procedures, ensuring that your work furthers the core values and objectives. To provide excellent customer and client care in dealings with staff, clients, and members of the public. To contribute to the development of a professional working environment within Millgate To have a flexible approach to work to meet deadlines. Responsibilities: Manages all aspects of running an efficient sales team, including hiring, supervising, coaching, disciplining, and motivating direct-report sales team members. Reaches the assigned sales targets and strategic goals. Builds well targeted business plans and strategies for allocating resources and driving sales activities to achieve margin; collaborates within Millgate to prioritise, facilitate and direct the use of resources. Assists in account planning sales strategy; manages the internal processes in support of sales reps and selling activities; aligns leads and tactical account plans with overall Millgate strategy; actively develops and manages business plans to meet margin goals; develops plans that articulate the strategies/requirements essential for focusing sales activities, forecasts accurately and communicates sales progress; actively manages and signs off on account development plans through scheduled reviews and updates Builds, monitors, and orchestrates sales pipelines to ensure continuous population of near- and long-term opportunities; manages the size, shape and quality of pipeline; analyses overall win rates and win/loss ratios. Reviews deals to ensure soundness and problem-free processing by Millgate’s internal operations. Uses competitive intelligence in account planning and sales activities to develop counter strategies that will neutralise competitive influence on the customer's buying decisions. Assesses and manages employee performance to ensure individual and group excellence; counsels and supports individuals through selling challenges; manages performance and results of high and low performers. Models effective selling skills; motivates and supports sales teams in selling; demonstrates a high level of support in the pursuit and closing of deals. Ability to work through an environment of change and effectively lead a sales team through transitions beyond their control. Coaches team on how to apply consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for Millgate, prepares for client calls and meetings in partnership with sales teams and supports the efforts of the team during client meetings; ensures sales teams have access to other Millgate resources and encourages them to nurture relationships with client influencers and decision maker. Recruits, hires, and develops associates, utilising company human resources guidelines and support resources. Personal drive, enthusiasm and unbridled optimism to ensure the motivation of all of those in associated team. Responsible for end-to-end people management - including appraisals, reviews and performance management Quality System Responsibilities Comply with the requirements of the companies ISO 9001 Quality Management System which is contained on the company’s shared drive. REF-219 350