Job summary Administration Officer, Medical Directorate - B4 - 12-month secondment or fixed-term, 37.5hrs pw - Based at Ladybridge Hall, Trust Headquarters (Bolton) and Agile working. A 12-month secondment or fixed-term job opportunity has arisen within the Medical Directorate for an Administration Officer to provide efficient and effective administration support to the various work stream/projects relating to the Medical Directorate and contribute to delivering a high-quality standard of work. Main duties of the job Applicants should be a forward-looking thinker and able to plan and organise work independently to support the Directorate's workload. You will have: 4 GCSEs including English and Maths or equivalent qualifications NVQ Level 4 in Business Administration or equivalent level of administration experience Ability to plan and organise work independently to support the directorate workload and achieve deadlines Proficient use of MS Word, MS Excel, MS PowerPoint, e-mail and internet applications About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Date posted 14 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Secondment Working pattern Full-time Reference number 242-4520 Job locations Ladybridge Hall HQ Bolton BL1 5DD Job description Job responsibilities Please ensure you read the Job Description and Person Specification attached to the advert in full before applying. Job description Job responsibilities Please ensure you read the Job Description and Person Specification attached to the advert in full before applying. Person Specification Skills & Abilities Essential Ability to plan and organise work independently to support the directorate workload and achieve deadlines Ability to analyse a wide range of complex information and summarise accordingly Forward-looking thinker who actively seeks opportunities and proposes solutions to bring new approaches to old problems Proficient use of MS Word, MS Excel, MS PowerPoint, e-mail and internet applications Takes initiative and consistently drives for high quality service delivery The ability to act with discretion and understand the need for confidentiality The ability to prioritise and balance a range of competing tasks and deliver within required timescales Excellent communication skills, both written and oral Ability to produce accurate, high quality reports, minutes, presentations, briefings requiring attention to detail at all times - Qualification and Education Essential 4 GCSEs including English and Maths or equivalent qualifications NVQ Level 4 in Business Administration or equivalent level of administration experience Continuous CPD Knowledge and Experience Essential Experience of project administration and general administrative and secretarial practices Experience of organising, attending and minuting meetings at senior management level Understanding of Data Protection Act Experience of dealing with sensitive and confidential information Experience of prioritising workload and working to set time parameters Values and behaviours Essential Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable Values and behaviours Essential Being at our best - professional and adaptable and takes pride in work Making a difference - act with compassion, kindness and integrity towards everyone Person Specification Skills & Abilities Essential Ability to plan and organise work independently to support the directorate workload and achieve deadlines Ability to analyse a wide range of complex information and summarise accordingly Forward-looking thinker who actively seeks opportunities and proposes solutions to bring new approaches to old problems Proficient use of MS Word, MS Excel, MS PowerPoint, e-mail and internet applications Takes initiative and consistently drives for high quality service delivery The ability to act with discretion and understand the need for confidentiality The ability to prioritise and balance a range of competing tasks and deliver within required timescales Excellent communication skills, both written and oral Ability to produce accurate, high quality reports, minutes, presentations, briefings requiring attention to detail at all times - Qualification and Education Essential 4 GCSEs including English and Maths or equivalent qualifications NVQ Level 4 in Business Administration or equivalent level of administration experience Continuous CPD Knowledge and Experience Essential Experience of project administration and general administrative and secretarial practices Experience of organising, attending and minuting meetings at senior management level Understanding of Data Protection Act Experience of dealing with sensitive and confidential information Experience of prioritising workload and working to set time parameters Values and behaviours Essential Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable Values and behaviours Essential Being at our best - professional and adaptable and takes pride in work Making a difference - act with compassion, kindness and integrity towards everyone Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North West Ambulance Service NHS Trust Address Ladybridge Hall HQ Bolton BL1 5DD Employer's website https://www.nwas.nhs.uk/ (Opens in a new tab)