Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique (quirky even) and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
Crieff Hydro Hotel
Pretty much in the centre of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities – there really is something for everyone!
Crieff Hydro welcomes up to 1200 customers daily - some looking for a leisurely coffee or family meal, whilst others are here to celebrate a special occasion or entertain clients. As a result, our cafes, bars, restaurants and banqueting department must offer fantastic food and an outstanding service.
About the role
As a Food and Beverage Venue Manager, you'll be responsible for the overall running of one of our Food and Beverage outlets within the hotel. Responsibilities will vary between lunch and dinner service in busy periods and so a degree of flexibility is essential. An essential leader in our team, you’ll embrace our cultures concerning seasonality, provenance, concepts and creativity - all of these attributes should come together to provide a memorable backdrop to the time our guests spend with us.
You'll coach and develop your team about quality standards and delivering exceptional customer service. You'll be approachable and creative, priding yourself upon creating an environment which welcomes and cares for everyone, staff and guests alike. We're passionate about the development of our team members and you'll be part of implementing these opportunities by demonstrating your own passion for continuous improvement.
You'll be committed to delivering and exceeding commercial measures and KPI’s of the Food and Beverage department, identifying opportunities to maximise profitability along the way. Liaising with your management team, you'll oversee budget controls, security procedures, recruitment and producing rotas. Underlying all of this, you'll ensure all departments within your venue are operated in a way which is compliant in regard to health and safety.
What We Need from You
* Experience of managing a large team within the hospitality industry.
* Leadership – The size of our team means we are looking for an inspirational manager that is both approachable and comfortable with dealing with conflict.
* Organised – Your keen eye for detail will keep us right and support the General Manager and Food and Beverage team in implementing new products and processes.
* Team focus – You’ll have proven skills in coaching a team to be the best they can be.
* Ideas and openness – We’re up for doing things differently and will try (almost) everything once, so tell us more and keep on top of food and customer service trends.
What you’ll get from us
* A Friendly & Supportive Team– Work in a fun, welcoming environment where team spirit and well-being are a priority.
* Grow with Us– We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
* Career Progression– With multiple hotels, departments, and roles, you’ll have plenty of opportunities to grow and explore new career paths.
* Leadership Development– Get access to our Be A Leader programme and develop the skills to take your career further.
* Exclusive Discounts– Enjoy free leisure membership for you and a partner, 30% off retail, 50% off food and drinks, plus great savings on hotel activities.
* Team Rate Hotel Stays– Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
* Refer a friend initiative– earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
* Guest mention incentive– earn an extra £5 for each guest review which positively mentions you.
* Live-in Accommodation– On-site housing is available, with bills included, making your move stress-free.
* Free Meals on Shift– Stay fuelled and focused with delicious staff meals while you work.
* Wellbeing Support– Access 24/7 confidential support via the Penninsula Employee Assistance Programme, covering mental health, financial advice, and more.
* Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Facebook: Crieff Hydro Family Careers | Crieff
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
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