Service / Compliance Coordinator – Waltham Cross - 26K
My Client has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. Founded in 1979, they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients.
They are in need of a service / compliance coordinator to be based at their growing office within the Enfield / Waltham Cross area.
THE ROLE:
To manage and monitor legal compliant inspections and preventative planned maintenance programmes for various contracts/disciplines. Call handling – tenants & clients. Manage administration / documentation in line with process and procedures, ensuing we are compliant and targets/KPIs are met.
* Preparation/planning of annual PPM and statutory compliance program of works
* Processing certificates, all compliance records
* Management and monitoring of specialist contractors as per process and procedure
* Updating of the program works, preparation of performance and reports
* Management and administration of both company and client portals/systems. Ensuring all documents/certificates are uploaded and administrated in accordance with company process and procedure
* To arrange access appointments for PPM works as appropriate for both internal operatives and appointed specialist contracts
* RLO – resident liaison duties
* Call handling – tenants & clients
* Planning in domestic/commercial testing works
* Preparation and planning of all PPM and statutory compliance schedule of works.
* To carry out any other reasonable duties as required
* To ensure we are compliant, targets and KPIs met
Essential Qualifications/Skills
* Full UK Driving Licence
* Be able to produce estimates for schedules of rates of contracts if applicable
* Be contractually aware
* Experience with client portals
* Have experience with MS project, Excel and MS PowerPoint
* Have asbestos awareness training
* Manage & Deliver Compliance targets/KPIs
Salary & Package:
* Salary £26,000 + benefits package
* 37.5 hours a week Monday to Friday, between 8.30am – 5pm with a 1-hour unpaid lunch break
* 21 days holiday increasing by 1 day every 2 years’ service up to a maximum of 25 days, plus statutory days
* Pension scheme – Auto enrolment
* Employee Assistance Programme
* Life insurance
* Employee Referral Scheme
* Staff Discounts