Want to make a real difference? You couldn't be in better company.
An exciting new role has been created at Smile Together Dental CIC, working within our Harleigh Road Dental Clinic team, to support our continuing business growth and development.
Main duties of the job
Reporting to the Practice Manager, the successful candidate will ensure that the practice runs efficiently and smoothly, that any changes are successfully implemented and monitored, and that the dental nurse and clinical support teams are providing appropriate support for the dentists and hygiene/therapists. You will be a professional leader in providing clinical support for the dental nursing and clinical support teams, encouraging them to develop excellent working relationships and strong communication, to deliver maximum efficiency and quality services to our patients.
About us
Our package includes:
Salary £31,000.00 per annum
Paid indemnity and GDC registration
27 days paid annual leave plus bank holidays each year
Additional paid day off for your birthday
1. Access to company pension
2. A dedicated training package, both clinical to maintain your CPD and wider professional development via our Smile Together Training Academy
3. A friendly support network with an induction colleague assigned to assist your transition to our company
Free uniforms/scrubs, PPE and an annual flu jab alongside a range of health and wellbeing support and resources
Workforce benefits package
Outstanding work-life balance in a beautiful part of the country
1. Opportunity to become a shareholder* and have a genuine voice in our employee-owned business
2. Opportunity to engage in community-based oral health improvement projects for example, see more about our support for coastal communities and Health for Homeless Cornwall at this link
*Conditions apply
We're a committed and friendly team that puts our people and patients first; it's never been a more exciting time to join us in providing a valued dental service in Cornwall and the Isles of Scilly.
Job responsibilities
Job Summary
The post holder will support the Practice Manager to ensure that the practice runs efficiently and smoothly, that any changes are successfully implemented and monitored, and that the dental nurse and clinical support teams are providing appropriate support for the dentists and hygiene/therapists.
The post holder will be a professional leader in providing clinical support for the dental nursing and clinical support teams, encouraging them to develop excellent working relationships and strong communication, to deliver maximum efficiency and quality services to our patients.
Key accountabilities:
1. Actively work with the Practice Manager to meet company objectives, deliver KPIs and other practice targets
2. Support with the recruitment and selection of candidates for vacant roles in the team in line with company procedures to ensure high quality intake of employees into Smile Together
3. Maximise wellbeing and attendance of the team by supporting their management in line with company procedures
4. Support and mentor trainee dental nurses with their ongoing training and development
5. Maintain a robust system for the servicing, repairs, and maintenance of the dental equipment and stock control to maximise the efficiency of the running of the clinics
6. Monitor the compliance management system and support any implement any issues with clinical governance, clinical risk management, and clinical effectiveness
7. Deputise for the Practice Manager in their absence, attending performance meetings and presenting reports
8. Ensure all policies, protocols and guidelines are being implemented and followed
9. Complete risk assessments and action plans when a risk is identified
10. Provide practical clinical support to the Practice Manager, including advice on training and development and operational support as required
11. Radiation protection supervisor for practice location
12. Infection prevention & control lead for practice location.
13. To act as the first point of contact for any safeguarding, child and adult protection concerns, providing timely, relevant support and advice in order to safeguard the patient, following Smile Together's policy and procedures.
14. Support with the delivery and performance of the practice team, maximising efficiency and service delivery to ensure that company and personal delivery/performance targets are met
15. Support the operations team to deliver transformational change and innovation throughout the clinical teams in line with company strategy and contractual objectives
16. Play a valuable part in contributing to the success of our organisation
17. Be an ambassador for the company's vision, mission and values and demonstrate related behaviours
18. To professionally represent Smile Together as an ambassador for the company in this role, leading by example
19. Full GDC registration without conditions
20. Maintaining and developing your continuing professional/personal development according to agreed training needs via our Smile Together Training Academy and Perform
21. Working alongside clinical and professional support colleagues in service improvement and facilitating ongoing organisational change and development
22. Actively engaging with Smile Together teams and participating in audit activities, planning and development sessions, and in-house meetings etc
23. Being responsible for safe working and practice on a day-to-day basis, ensuring compliance with appropriate health, safety and security procedures within the work area, and reporting accidents, incidents and near misses using the Smile Together incident reporting procedure
24. Undertaking other reasonable duties as requested by the Practice or Service Manager and Smile Together Management Team
Person Specification
Experience
1. Competency in the common aspects of dental nursing and experience of a wide range of dental procedures acquired through training and clinical experience
Qualifications
1. NEBDN National Certificate in Dental Nursing or NVQ Level 3 in Dental Nursing (DN)
2. Post qualification experience, minimum 5 years
3. Full registration with the General Dental Council and Professional Indemnity Insurance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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