Job Description: Job Title: Fixed Income Process Engineer & Project Manager Corporate Title: VP Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Location: Chester Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career. Role Description: We are looking for a professional with experience of improving processes to deliver on a dynamic and varied portfolio of Fixed Income Operations change initiatives and transformation programs. Specifically, the successful candidate will be aligned to Fixed Income Trade Control. The role requires operational acumen to deliver the Fixed Income Operational transformation agenda, adding value to Operations and the business though a mixture of strategic and tactical initiatives. The role will help drive robust procedures and deliver communication routines to ensure initiatives are successfully delivered across the organisation. The role will also have a high level of stakeholder exposure across Operations, Technology, Sales & Trading, Finance, and Risk. Responsibilities: Gathering and Analysis: Identify and document business needs by working closely with stakeholders. Translate business requirements into functional specifications. Stakeholder Management: Serve as the liaison between business stakeholders and the technical team. Ensure all parties have a common understanding of the project objectives. Process Design, Mapping and Documentation: Process design assessments to recommend enhancements. Develop detailed process maps to illustrate current workflows. Identify inefficiencies or bottlenecks in current processes. Data Analysis and Reporting: Analyze business data to understand trends, patterns, and issues. Develop reports and dashboards to measure process performance and help stakeholders make informed decisions. Solution Design and Validation: Propose and evaluate solutions to meet business needs. Conduct testing and validation of new processes or systems before full implementation. Change Management and Training: Help plan and execute changes in business processes or systems, e.g. due to regulatory change or to improve processes. Create documentation and provide training for end users. What we are looking for: Proven track record in operations change & transformation and Trade Control/Middle Office functions within Global Markets Deep understanding of the operational needs in the Fixed Income business and pain points of different asset class segments Ability to face off with senior business heads at a strategic level while understanding the detail Ability to conduct presentations with emphasis on storytelling to convey and influence the case for change Expertise in using data analytics and reporting tools (Excel, Tableau, Power BI) Additional Skills: Excellent leadership and communication skills with the ability to influence and build relationships at all levels of the enterprise Excellent project management skills with the ability to manage multiple projects simultaneously Analytical and problem-solving skills with the ability to review and highlight project risks and issues and partner on mitigating solutions Benefits of working at Bank of America UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role