Customer Service Administrator, Faversham
Location: Faversham, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: e16752c97344
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Customer Services Administrator
Salary: Up to £25, DOE
Location: Isle of Sheppey
Benefits: Free parking onsite, close to public transport, full training, cycle to work scheme, company social events, opportunity for progression
Working hours: Monday to Friday, 09:00 - (end time not specified), no weekends
We have an opportunity for a Customer Service Administrator to join a well-known organization on the Isle of Sheppey. The company is experiencing growth with new projects. The role involves working in a modern open-plan office with a supportive team. You will be supporting customers, handling inquiries, and providing excellent service. Full training and opportunities for development are provided.
Responsibilities:
* Answer customer questions about products and services promptly and accurately.
* Manage orders, cancellations, and returns efficiently.
* Resolve customer complaints by listening, communicating clearly, and offering solutions or escalating when necessary.
* Track performance and generate reports to improve service quality.
* Recommend related products and services to customers.
* Respond to customer reviews and feedback to ensure satisfaction.
* Use in-house systems to record data accurately.
Apply today to secure an interview or contact us for more information.
Adecco acts as an employment agency for permanent recruitment and a supply agency for temporary workers. We are an Equal Opportunities Employer.
#J-18808-Ljbffr