JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Facilities Coordinator for our Integrated Facilities Management business line. About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Location: London Role Purpose An exciting opportunity has arisen for a Facilities Coordinator to join JLL's Integrated Facilities Management business. The Facilities Coordinator will assist the Senior Facilities Manager with operational activities in, maintenance and operations, vendor oversight, occupancy services to include customer front delivery and workplace helpdesk. The Facilities Coordinator is also required to provide administrative support to the team. What this job involves Client/Stakeholder Management Demonstrate and ensure to instil a culture in the team that match our 'I am JLL' core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer Provide superior customer service to meet on-site client's expectations Ability to manage conflict and conflicting priorities Vendor Management Assist in the management of all attending contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Demonstrates ability to work with vendors to deliver efficient services Verification of vendor invoices confirming correct costings and completition of works to the required standard. Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Assist in carrying out safety procedures when needed Assist in updating/editing and reporting to the client on all Life Safety asset maintenance Site Operations Assist in the implementation of Industry Best Practice operations Seek ways to improve and streamline operational standards and processes Serve as a key point of contact for all three UK based client sites. Management of the team's rota, along with supporting the team as the business requires. Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times Maintain premises in neat and good working condition at all times Provide support for regular reporting packages (Corrigo / CMO / Governance Reports) Analyse and oversee the management of Corrigo. Provide support and guidance to all client employees using the Corrigo system. Management of work orders processes and completion; ensuring SLAs and KPIS are adhered to. Event co-ordination with regards to supporting the organization of corporate events, meetings, and conferences, coordinating logistics and facilities arrangement. Assist in supporting the meeting room booking system, which includes booking all forward and same day reservations, cancellations and / or amendments to bookings as per client requests (site depending) ensuring frequent communication with end user on their booking Ensure meeting room booking system is up to date- details for rooms are correct, assist with any booking inquiries and liaise with supporting teams if necessary Ensure all meeting rooms consumables, including F&B, should be refilled and reset after each meeting where appropriate Weekly / Monthly / Quarterly checks on access cards for leavers reports. Accountability and ownership of the admin support for the account. Communicating effectively and escalating UK facilities activities to the Senior Facilities Manager. Clear oversight of all client inquires and concerns related to facilities, ensuring a high level of service. Proven ability to manage multiple and complex operational matters on a daily basis Demonstrates ability to prioritize and support in managing the completion of small moves and changes in an efficient and timely manner Support the wider JLL team on site as part of the wider operation on account and ad hoc tasks as directed. Risk Management Assist in the implementation and management of property risk management program Follow established escalation procedures and incident reporting procedures Adhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies Sound like you? To apply you need to be able to demonstrate the following skills and experience: Prior experience in facilities, property management, hospitality or related field (preferred) Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively The ability to effectively deal with stressful situations The ability to work independently You also need to be: Self-motivated; confident & energetic Flexible - able to adapt to rapidly changing situations Goal-oriented - able to focus on meeting all performance targets A strong communicator - good presentation skills and possess strong verbal & written communication skills on all levels Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email EMEATAjll.com or call 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.