ROLE PURPOSE:
To enable sales and operations teams by creating integrated security solution proposals based on security surveys, site drawings and customer communications. Utilise data and technical knowledge to report on the performance of all forms of security solutions, providing troubleshooting advice and support where necessary. Act as centralised support on all things product/solution related.
Key Accountabilities & Activities:
Support processes and systems that make selling and delivering integrated security solutions more efficient, maximise revenue potential and deliver results clients expect.
Key Performance Indicators will include:
* Integrated security proposals designed
* Site maps and drawings completed
* Sales support provided
* Technical support provided
* Solution reviews completed
* Solutions on hire
A successful candidate will demonstrate the following essential personal attributes or experience:
Essential:
* Knowledge of internal systems and processes
* Strong communication skills
* Awareness of VPS Products and Services
* Awareness of VPS Systems including Console, BM & CRM
* Ability to problem solve
* Desire to support the growth of the VPS business
* Desire to progress professional development
* Strong customer/client focus
Desirable:
* Knowledge of CAD
* Commercial awareness
* Knowledge of monitored technology
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