Your Role
Wehave an exciting opportunity to join our Front Office Team at The Fife Arms asa Porter!
As a Porter, you will consistently provide first classservice to our guests, exceeding the expectations of their experience in everyaspect of their stay.
As Porter you will be responsible for:
1. Providing an exceptional guest experience fromcheck-in to check out
2. Assisting guests with luggage, ensuring asmooth transition from the entrance to the Reception desk
3. Safely handling and transporting guests’luggage to their rooms or other designated areas
4. Ensuring the safety and security of guests byconducting regular walk abouts throughout the hotel, ensuring that fire doorsare closed and that there are no health & safety hazards
5. Ensuring a presence on the front deskthroughout the day, completing the Porter checklist
6. Ensuring guests requests are delivered withefficiency and effectivity
7. Ensuring that public areas are maintainedclean, well-maintained, and aesthetically pleasing
No experience? No problem. Just bring a strong work ethic, apassion for hospitality and brilliant customer service and we’ll teach you therest.
You’ll be surrounded by a team with a creative flair and apassion for brilliant service with a desire to learn and grow. All striving togo beyond for guests, our team, and the community.
What’s in it for you?
8. 30 days holiday
9. Free annual guest experience for you and a plus one
10. Pension
11. Free food and drinks whilst on shift
12. Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London and Los Angeles!
13. Amazing sports and social events led by local social committees
14. Life Assurance
15. Health benefits including a health cash plan
16. Employee Assistance Programme
17. Career development opportunities tailored around your aspirations and goals