Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.
Where we are now:
We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we’re set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There’s never been a more exciting time to join HeliosX.
Where we’re going:
Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.
Come be a part of making our dream of easier and faster healthcare a reality!
The Opportunity
We’re looking for a senior content designer, ideally with experience in healthcare content. You’ll work closely with our lead content designer and with our team of product designers, product managers, researchers and developers. You’ll be part of our growing content design team, helping to plan, create, and evolve content for our products.
You should be comfortable working across UX research, UX design, and UX writing. You will collaborate with a broad range of stakeholders, including clinical and operational teams, marketing and product teams.
This is a remote role, working 3 days per week for an initial 3 month engagement. You must be based in the UK.
Application Closing Date: 6 January 2025
Start Date: January 2025
What you'll do
* Write, edit, test, and improve existing content across HeliosX (like landing pages and UX copy)
* Collaborate with designers on information architecture and the overall narrative and messaging for different parts of the online journey
* Link up with marketing to ensure content meets comms and business goals
* Ensure content meets brand and accessibility guidelines and is consistent across different customer touch points and journeys
* Design thinking and user-centric approach to creating content
* Information architecture know-how; the ability to structure content to meet customer needs
* Work with UX researchers and product designers to identify gaps in end-user understanding and make content recommendations to resolve them
* Plan and run content tests, using data to understand and present which kind of content is most effective
What you'll bring to HeliosX
* You have 3+ years’ experience as a content designer or UX writer
* Experience in creating clear, concise, and engaging content for web and mobile experiences
* Strong understanding of data analytics and methods for evaluating the impact of content
* You’ve worked on B2C digital products, ideally within healthcare or a related field
* You enjoy working in fast-paced startups, you’re proactive and embrace change
* You work collaboratively with colleagues from other disciplines to deliver content for multiple concurrent projects
* You know your way around Figma and Miro
Life at HeliosX
At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming on board:
* Generous equity allocations with significant upside potential
* 25 Days Holiday (+ all the usual Bank Holidays)
* Private health insurance, along with extra dental and eye care cover
* Enhanced parental leave
* Cycle-to-work Scheme
* Electric Car Scheme
* Free Dermatica and MedExpress products every month, as well as family discounts
* Home office allowance
* Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
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