The Phlebotomist's core responsibilities include obtaining patient consent for blood sample collection, performing venepuncture according to protocols, and maintaining accurate patient records in the clinical IT system. They are also responsible for proper labelling, packaging, and storing of samples, resolving discrepancies in the specimen log, and ensuring timely sample submission to the lab. Effective communication with NHS Trust laboratory staff and collaboration with the nursing team are essential. Additionally, the Phlebotomist may participate in audits, local initiatives to improve service delivery, shared learning within the practice, and complete opening and closing duties according to the duty rota.
Main duties of the job
Working under the direction of the lead nurse and as part of the practice multidisciplinary team, the postholder will be responsible for performing venepuncture, as requested by the clinical team, to the entitled patient population. In addition, the Phlebotomist will be expected to support the nursing team on an as-required basis.
About us
East Croydon Medical Centre is centrally located in the fast-developing town of Croydon with its many transport links. The practice cares for 25,000 patients from a diverse population.
We are a large, hardworking General Practice with a multi-disciplinary Team which includes Pharmacists, Practice Nurses, Healthcare Assistants, Physician Associates, GPs, along with a supportive and experienced administrative Team. We enjoy and feel positive about modern General Practice but also strive to ensure a healthy home/work balance. We are active members of our Primary Care Network and support the ethos behind this.
Job responsibilities
Duties and responsibilities:
The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1. Obtaining patient consent for the collection of a blood sample.
2. Performing venepuncture in accordance with practice protocols.
3. Maintaining accurate patient records on the clinical IT system.
4. The correct labelling, packaging, and storing of samples.
5. Effective use of the specimen log, resolving any discrepancies.
6. Ensuring samples are sent to the laboratory in a timely manner.
7. Maintaining an effective liaison with the NHS Trust laboratory staff.
8. Working collaboratively with the nursing team, seeking guidance when necessary for patient-related matters.
In addition to the primary responsibilities, the Phlebotomist may be requested to:
1. Participate in practice audit as directed by the audit lead.
2. Participate in local initiatives to enhance service delivery and patient care.
3. Support and participate in shared learning within the practice.
4. Complete opening and closing procedures in accordance with the duty rota.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time to time.
Person Specification
Qualifications
* Certified training in Phlebotomy;
* Good standard of general education.
Skills
* Excellent communication skills (written and oral);
* Attention to detail and the ability to follow protocols;
* Effective time management (planning and organising);
* Ability to follow clinical policy and procedure.
Experience
* Understanding of infection control and health & safety protocols;
* Experience of working with the general public;
* Experience of working in a healthcare setting;
* Experience of working in a primary care environment;
* Venepuncture;
* Ability to record accurate clinical notes.
Other requirements
* Occupational Health clearance.
* Flexibility to work outside of core office hours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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