Job Description
Dutch-speaking Customer Service Adviser Customer Service Adviser - Fluent Dutch speaking. West Yorkshire - can be based in Wakefield or surrounding areas. Salary: Circa.
£27,000 Job Description: We are seeking a motivated and customer-focused individual to join our team as a Dutch-Speaking Customer Service Adviser. In this role, you will be responsible for providing excellent customer service to our Dutch-speaking clients, addressing their enquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in Dutch.
Provide accurate information about products and services. Resolve customer issues and complaints in a timely and professional manner. Maintain customer records and update information as needed.
Collaborate with other departments to ensure customer satisfaction. Meet performance targets and contribute to team goals. Requirements: Fluency in Dutch and English (both written and spoken).
Previous experience in customer service or a related field. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail.
The ability to work independently and as part of a team. Proficiency in using customer service software and Microsoft Office Suite. Preferred Qualifications: Experience working with clients from the Netherlands.
Knowledge of Dutch culture and business practices. Additional language skills are a plus. Benefits: Opportunities for career advancement.
Friendly and supportive work environment. Health and wellness benefits. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are a good fit for this role to [email address].
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