Job description: Purpose of the Job
As an Air Freight Specialist at Aramex, you will be the driving force behind our efficient freight operations. You'll play a vital role in ensuring the timely and cost-effective movement of goods, from initial quotes to final delivery. This includes navigating international regulations, maintaining clear communication, and upholding the highest standards of customer service.
Job Description
* Execute import and export shipments from initial quote to final delivery, ensuring smooth and efficient movement of goods
* Handle both LTL and FTL shipments, including hazardous materials following all required regulations
* Arrange for the collection of Delivery Orders (DOs) and Bills of Lading (B/Ls)
* Coordinate customs clearance procedures and ensure all necessary documentation is accurate and complete
* Submit shipping instructions to relevant parties
* Schedule both hazardous and non-hazardous shipments accurately and efficiently
* Monitor and maintain a 100% update rate for milestones and status within CargoWise
* Monitor supplier invoices and performance to ensure cost-effectiveness
* Complete job costing and billing tasks accurately
* Maintain clear communication with suppliers and clients throughout the shipment process
* Follow established company Standard Operating Procedures (SOPs) and achieve Key Performance Indicators (KPIs)
* Maintain a well-motivated and independent work style, managing freight forwarding operations effectively
* Collaborate with destination consignees to ensure smooth delivery
* Independently handle pre- and post-shipment documents
* Coordinate with shipping lines to obtain Bill of Lading (BL) status and local charge updates
* Work with brokers to manage payments and update payment receipts in the system
* Facilitate communication with staff regarding customs clearance activities
* Regularly follow up with clients on various shipment details like stuffing plans, vessel schedules, and BL copies
* Coordinate with clients regarding dispatch of cargo
* Collaborate with shipping lines, transporters, and operations staff for seamless execution
* Maintain accurate records within CargoWise, including payment vouchers and supplier cash payments
* Create transportation references within each CargoWise
* Create truck consignment note, manifest and MAWB
* Create bill of entry for export & import consignment
Job Requirements - Experience and Education
* Bachelor’s degree in business or any other field
* 3-4 years of relevant working experience in the Freight Forwarding industry
* Experience in operations and broad knowledge of regulations
* Cargowise experience preferred
* Excellent MS Office skills: Word, Excel, and PowerPoint
* Good command in professional email writing
Leadership Behaviors
* Building Outstanding Teams
* Setting a clear direction
* Simplification
* Collaborate & break silos
* Execution & Accountability
* Growth mindset
* Innovation
* Inclusion
* External focus
Skills
* Financial Acumen
* Adaptability
* Communication Skills
* Teamwork
* Time Management
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