Salary: £6.40 per hour
Type: Full Time
Location: Pulman Volkswagen, Sunderland
A Parts Advisor is a key role interacting with all areas of the business including sales, service and customers.
Some of the duties can include:
* Involvement in the pre-planning of the business day to ensure a seamless customer experience. This can include the consistent delivery of basic customer service and meeting and exceeding customer expectations.
* Receiving, moving, and storing stock, including specialist tools for the workshop.
* Keeping records and writing up orders.
* Managing returns.
* Processing payments.
* Organising displays to promote vehicle parts.
You’ll develop knowledge of Volkswagen products to understand the purpose of vehicle parts and how they function. The work is diverse and you’ll be working both behind the scenes receiving deliveries and at the front desk, building strong relationships with our customers.
You will be enrolled onto a Customer Service qualification.
To be an extraordinary Parts Advisor Apprentice, you will need the right qualifications to start you on your learner journey, this is a minimum of GCSE (or equivalent) in English & Maths 9 - 4 (A - C).
If you are imaginative, like a challenge and problem solving, then a Parts Advisor Apprenticeship could be the right programme for you.
Ideal candidates are self-starters, creative, fresh thinkers who are ready to represent the Volkswagen brand and create positive customer experiences from brilliant basics to the customer wow. If you can meet these requirements and believe in the brand values of your potential new employer, you can stand out against the competition to become an extraordinary apprentice.
Benefits include:
* Full time paid employment whilst learning.
* Uniform supplied and refreshed yearly.
* Company pension.
* Free eye test, dental check-up and flu jab annually.
* Company events.
About Pulman:
At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 260 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.
How to apply:
If you think you have what it takes to succeed in an exciting and challenging career in the motor industry, then this could be the opportunity for you.
Please send your CV and a cover letter to Careers@pulmangroup.co.uk
Share your expertise and experience and tell us why you are the perfect fit for our team!
#J-18808-Ljbffr