Great choice, outstanding value, market leading customer service. That’s Topps Tiles. But there’s more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We’d love you to help us make those plans happen.
What we’re looking for
You don’t need to know about tiles to work in a Topps Tile store. If retail’s your speciality and you share our passion for exceptional customer service, you’ll make a great Deputy Store Manager.
Working alongside the Store Manager, you’ll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. You’ll help team members become product experts and build strong relationships with our retail and trade customers through coaching, training, and sharing your experiences. You’ll constantly look for exciting new ways to improve your store and the customer experience, using your interest in interior design or creativity to inspire our customers.
No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles and putting away deliveries are part of the job!
Who you are
You create a store environment that customers enjoy shopping in and colleagues love working in. You’ve worked in retail, led teams, and exceeded sales and profit targets. You know the ingredients that make for magical customer experiences and can get the best out of team members.
As Deputy Manager, you’re a can-do, will-do person who leads by example. You help team members by coaching, supporting, and sharing advice and knowledge. You’re commercially switched on, with the business acumen to keep ahead of your competition and set your store apart.
What we’ll do for you
In a culture where hard work is recognized and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will increase your base wage. You’ll also enjoy a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service, and a wide range of other benefits. We’re committed to promoting talent from within, supporting you to build a rewarding career with an individual development plan and training opportunities. Flexibility to cover store opening hours, including weekends, is required, but there’s no evening work or work on Christmas Eve or Boxing Day. You should also be flexible to work in alternative locations if required.
Who we are
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. With over 1,500 specialist experts and over 350 stores nationwide, this is an exciting time to join the Topps Tiles family. We’re as big on career opportunities as we are on outstanding service and great value. After all, it’s the brilliant, friendly, knowledgeable people that make us special.
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