The role of the 8a Service Manager, working within the Primary and Community Care Group, provides an excellent opportunity for an experienced, motivated and passionate primary care manager, to support development and delivery of a suite of Urgent Primary Care Services including the Navigation Hub, GP Out-of-Hours, and a range of call taking services.
The successful candidate will have exceptional knowledge of Urgent Primary care Service with demonstrable experience in service planning and managing service change, including audit and evaluation. We are looking for a manager who can come and make a difference to our team and provide inspirational leadership, alongside the day to day management. The service manager will have experience of managing teams, with the ability to maintain the supportive team environment we have created and provide opportunities for continued learning and development.
Main duties of the job
Successful candidates must be experienced and professional leaders and have experience of working in a Primary Care or Urgent Primary care setting. Knowledge of call centre environments coupled with delivery of front lines clinical services with large teams would be advantageous.
You will be a confident communicator with colleagues and stakeholders alike.
You will be able to deliver on strategic objectives for primary care and the wider care group.
You will report to the Directorate Manager and contribute with the senior management team to ensure operational plans and performance are closely managed, providing solutions to resolve difficult operational issues.
You will work closely with the senior management team, to develop and implement the Integrated Medium Term Plan and operational strategies, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements.
Above all, you will have ambition and drive needed to work within an environment of change and innovation.
The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
The role of the 8a Service Manager, working within Urgent Primary Care provides an excellent opportunity for an experienced, motivated and passionate primary care manager, to be responsible for the management of urgent primary care across the CTM University Health Board footprint.
The successful candidate will have exceptional knowledge of urgent primary care services with demonstrable experience in service planning and managing service change. We are looking for a manager who can come and make a difference to our team and provide inspirational leadership, alongside the day to day management. The service manager will have experience of managing teams, with the ability to maintain the supportive team environment we have created and provide opportunities for continued learning and development.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Attributes
Essential
* Education/Experience
* Educated to Masters level or equivalent experience, skills and knowledge
* Relevant management experience qualification
Desirable
* Evidence of ongoing development and education
Experience
Essential
* Experience of working across organisational boundaries
* Experience of working as part of an MDT
* Clear experience of leading highly complex change and improvement programmes with a range of staff, staff organisations and independent contractors
Desirable
* Management experience in Primary Care
Aptitude
Essential
* Ability to think strategically
* Ability to manage projects to tight timescales
* Diplomacy advocating and negotiating skills
Desirable
* Developed leadership skills.
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Ty Elai
Williamstown
Tonypandy
CF40 1NY
Any attachments will be accessible after you click to apply.
#J-18808-Ljbffr