Customer Service Advisor - Calls Monday to Friday £23,500 Bonus: £2400 annually We are recruiting for a leading organisation based in Stoke, they are a customer focused business looking to provide a great service to their customers. You will be joining a vibrant team who have a genuine passion for supporting and helping customers. Role: Handling all customer correspondence Build rapport with customers to ensure a first-class service Working with the customers to work out the best solution for them Handle objections Answering an questions and queries that customers may have Working on several systems at once Benefits: Earn why you learn £500 bonus paid after the first 3 months Up to 35 days holiday, including bank holidays Gym membership contribution of £20 per month Our Rewards Platform providing shopping discounts and savings on eating out and entertainment Shifts that offer you flexibility and time to do the things that are important to you outside work An Employee Assistant Programme offering support to help look after your health and wellbeing Paid time off to Volunteer at a charity of your choice – up to 2 days per year Enhanced Family Leave Policies Free onsite parking and a short walk from Stoke station Pension scheme, career development and long service awards Casual dress, regular social events and free tea and coffee