Credit Controller
Department: Finance
Employment Type: Permanent
Location: Aberdeen
Reporting To: Revenue Finance Manager
Description
The role of Credit Control in any organisation is crucial - making sure that our cash flow remains healthy and minimising the risk of aged debt. We have finance colleagues both in the UK and Malaysia, working as a global team to support the organisation - and we are now looking for a Credit Controller to join our UK based team in Aberdeen.
Our team work on a hybrid working model, typically 1-2 days in our new office in the West End of Aberdeen, and the rest working from home. We are really open to discuss how that might look for you personally, and would be happy to talk through during the recruitment process.
On a typical day you'll be...
* Reviewing outstanding invoices and aging reports to support with prioritising
* Speaking with multinational customers, be that over the phone or via email, to follow up on overdue payments and discuss any issues with payments
* Assisting customers in resolving any queries or disputes relating to their invoices in a timely and professional manner
* Processing incoming payments and updating records whilst ensuring accuracy in the accounts receivable system
* Working with the credit control team to prepare daily and/or weekly reports on outstanding debts for management review
* Collaborating with internal stakeholders, including sales, operations and commercial teams, along with senior members of the finance team to discuss customer accounts and any payment-related issues
To be brilliant in this role, you'll...
* Have proven experience of working in credit control, ideally in a multinational, multicurrency business
* Have the ability to be assertive in requesting payment while remaining polite and professional in your interactions with customers
* Thrive in a fast paced environment and enjoy the sense of urgency that comes with this role
* Have excellent written and spoken English communication skills
* Have at least intermediate Excel skills (manipulating large data sets using e.g. XLOOKUP, pivot tables)
* Ideally you'll have experience of NetSuite, but full training will be provided
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