A well-established nursery and training college in Reading, Berkshire, catering for up to 120 students and teachers. We offer a core feeding of Breakfast/Lunch and Afternoon Snack. This is a 52-week contract operating Monday to Friday, with the additional benefit of free parking on site.
We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in Reading.
This role will work closely with the catering team and the operations manager to ensure that day-to-day catering and hospitality are delivered to a high standard. You will be experienced in a similar role and manage the financial budget for the location.
Job Summary:
* Lead the catering team with the day-to-day production & service of the member and staff dining facilities across the site, and liaise with the centre for internal or external hospitality events.
* Deliver both the client-agreed budget and the company annual budget.
* Develop and implement the members and staff dining and hospitality facilities across the site, ensuring quality of food and customer service.
* Prepare, comment, and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
* Develop each area of the catering offer in line with client expectations and budgetary constraints.
* Be responsible for the day-to-day operations of all catering facilities throughout the year.
* Assist in the process of change in the departments through setting standards and motivating staff.
* Liaise with members and clients via customer interaction to meet their requirements.
* Deliver the Food Services operations as directed by the Operations Manager.
* Create and nurture an environment that emphasizes motivation, empowerment, teamwork, and a passion for service.
* Provide excellent food and customer service, responding quickly to customer needs.
* Develop the food offer in line with current market trends and company values.
* Ensure age-appropriate food is available and special dietary requirements are adhered to.
* Establish and maintain open, collaborative relationships with all departments.
* Ensure compliance with all Food & Beverage policies, standards, and procedures.
* Maintain and develop service standards in all dining areas.
* Have full knowledge of the Clients Safeguarding, Health & Safety, Fire, and Accident reporting procedures.
* Carry out effective induction, review, and development plans for staff.
* Support rehabilitation activities as required by the centre.
* Undertake any reasonable duties relating to the effective operation and development of commercial areas.
Essential:
* Proven experience of delivering excellent food standards.
* Hands-on Catering Manager experience in food production and service.
* Proven ability to communicate with clients and deliver objectives.
* Competent computer skills and knowledge of software and internet browsers.
* High level of communication skills, including reading, writing, and listening.
* Customer service skills with a proven track record.
* Ability to work as part of a team.
* Analytical thinking and ability to organize information logically.
* Excellent interpersonal skills.
* Proven ability to manage a team and achieve high performance.
* Strong customer service ethos.
* Flexibility to work to the needs of the business.
Knowledge / Competencies:
* Good understanding and use of verbal English.
* Good standard of written English and reading skills.
* Similar experience in a customer and/or food preparation environment is essential.
* Hold a recognized cooking qualification (e.g., City & Guild 706/1 & 2 or equivalent).
* Hold a level 3 food Hygiene qualification.
Benefits:
* Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
* Free meals on duty.
* Volunteers leave - up to one day per year.
* Enhanced maternity, paternity, and adoptive leave.
* Cycle to work scheme.
* Recommend a friend bonus.
* Unrivalled individual training and development.
* Well-established apprenticeship programme.
* Team & company social events.
* Employee assistance programme.
* Workplace pension.
* Excellent career progression within a leading independent contract caterer.
About Us:
Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion, and style. Our clients and our people are paramount to our daily success.
Disclaimer:
All applicants must demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. Thomas Franks Ltd complies fully with the DBS Code of Practice and is committed to safeguarding the welfare of children.
Diversity and Inclusion at Thomas Franks:
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion.
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