We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.
We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader.
Whilst we know that we have delicious products we also know that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.
We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact.
We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.
Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals.
About the Role
We are seeking an experienced Packaging Development Manager to join our dynamic Retailer Brands and Partnership team.
Reporting to the Head of Packaging, you will lead a delegated portfolio of internal and customer-facing packaging development projects, playing a pivotal role in understanding and translating customer needs into innovative packaging solutions. This position requires a strategic thinker with a strong technical background, great communication skills, capable of leading projects that enhance product sustainability, functionality, and market appeal, while ensuring alignment with customer strategies and regulatory requirements.
This role is a blend of overseeing customer relationship management and sustainability. You will lead key discussions with customers, acting as their main point of contact for packaging development, while also creating roadmaps that align their goals with our strategic initiatives. With your expertise on regulations, you’ll be instrumental in preparing FBC for the future, ensuring we are prepared for new legislation and have a strong pipeline of projects that would enable us to achieve our sustainability goals, reduce the carbon footprint and make an impact in our world.
Main Responsibilities
Customer Relationship Innovation & Engagement:
• Lead the creation of packaging solutions that align with customer strategies and meet both customer and consumer needs.
• Act as the primary contact for customer packaging development, leading discussions to align packaging solutions with customer strategies, particularly around sustainability and innovation goals.
• Collaborate with cross-functional teams, including R&D, Sustainability, and Manufacturing, to ensure that customer requirements are understood and met at every stage of the packaging development processes.
• Drive innovation by collaborating with cross-functional teams to design and develop packaging that is compliant with legal, safety, brand, quality, and sustainability standards.
Team Leadership & Stakeholder Management:
• Liaise with Packaging Managers and site teams, providing clear briefs and ensuring smooth collaboration across all levels, while driving proactivity, problem-solving, and forward-thinking within the team.
• Promote a culture of innovation within the team and customers, encouraging visibility, active participation in industry discussions, and staying ahead of emerging trends.
• Foster a proactive and collaborative environment, ensuring regular team updates, knowledge-sharing sessions, and ongoing discussions around the latest packaging technologies and market developments.
• Regularly update stakeholders (internal and external) on project progress, sustainability initiatives, risks, and outcomes, ensuring alignment and proactive management of potential challenges.
• Become right hand and Deputy for Head of Packaging, gaining understanding of portfolio overview, roadmaps, and supporting shaping the strategy for the function.
• Create and manage customer roadmaps for packaging development, ensuring alignment with their sustainability goals, timelines, and product development strategies.
• Oversee end-to-end project management, ensuring the delivery of packaging solutions that meet customer needs, adhering to budgets, timelines, and quality standards.
• Manage customer meetings by coordinating with internal teams, identifying the right technical experts to attend, and ensuring that all packaging updates are communicated clearly and effectively.
Packaging Sustainability Leadership:
• Strategic Roadmap Development: Create and drive a comprehensive roadmap to achieve our company’s sustainability goals, focusing on key areas such as plastic reduction, increasing post-consumer recycled (PCR) content, and exploring innovative, eco-friendly packaging materials. Collaborate with cross-functional teams to ensure sustainability objectives are aligned with business needs and timelines.
• Dashboard Development & Tracking: Develop and maintain a sustainability dashboard to track key performance indicators (KPIs), project timelines, and achievements, ensuring visibility and accountability. Regularly review and update metrics to reflect evolving targets and achievements, providing a visual, up-to-date summary of the company’s sustainability journey.
• Translate legislation and regulatory changes into actionable insights for both the customer and internal teams, ensuring compliance while aligning with customer expectations. Become the expert in the legislations surrounding the category and ensure our portfolio stays relevant and compliant.
Key Ingredients for the role:
• Excellent communication thorough all the interactions/channels (meetings, presentations, daily updates) in particular building strong customer relationships.
• Project Management and accountability to ensure projects are delivered in time in full.
• Strong Packaging background to propose, challenge, enhance all our innovations and guide the implementation in our factories.
• Sustainability expertise to enable FBC and customers reach their goals and make a difference.
• Business acumen to promote and challenge ideas understanding the full impact in the business.
• Technical curiosity to explore new trends, innovations, materials and push to take FBC to the next level.
• Remarkable Teamwork to liaise with peers and other functions, work together and support each other to elevate Packaging in the company.
Diversity Statement
FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
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