JOB TITLE: Security Officer LOCATION: The Potteries Centre, Stoke on Trent HOURS: Full-time, 4 on and 4 off, variable shifts including weekend working. The average of 46 hours per week. PAY RATE: £12.70 PER HOUR ABM UK is at the forefront of providing facility service solutions across a diverse range of sectors such as retail, commercial, and industrial. We are seeking a highly motivated and vigilant Security Officer to join our dedicated security team. If you are passionate about safety and providing excellent service, this position might be the perfect fit for you As a Security Officer with ABM UK, you will be tasked with ensuring the safety and security of our clients’ premises, assets, and personnel. Your primary responsibilities will include monitoring surveillance systems, conducting regular patrols, and responding promptly to incidents. Additionally, you will be the first point of contact for visitors and will demonstrate professional customer service at all times. Join us and enjoy a rewarding career where your efforts will contribute to a secure environment for all. Your role is critical in upholding ABM UK's commitment to safety and security excellence. Key Responsibilities Conduct regular monitoring and patrols of designated areas to deter criminal activity Monitor surveillance cameras and alarm systems, responding to alerts and incidents Control access to buildings and grounds by verifying credentials and authorizations Document all incidents, accidents, and security breaches in reports Provide first aid and emergency response when required Assist customers and employees with inquiries and act as a point of contact Collaborate effectively with law enforcement and emergency services as necessary Requirements Experience in security or a related field preferred Possession of a valid SIA license Strong knowledge of security protocols and emergency response procedures Excellent communication skills, both verbal and written Ability to work independently and as part of a team Strong observational skills and attention to detail Physical fitness to perform security duties and respond to emergencies Flexibility to work various shifts, including nights, weekends, and holidays Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our careers page ABOUT US ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.