Your new companyAn established and successful manufacturing company is looking to add to their commercial and sales team. This is for a permanent job as a Customer Account Manager. The role is a full-time position based in Tamworth, working with a real people-orientated and supportive company. Your new roleThis exciting role focusses primarily on increasing sales and expanding the existing customer database, using your excellent customer skills to ensure a smooth and efficient transition from lead to customer. You will be looking after a selection of the priority high spending accounts as well as managing the sales inbox, key duties will include:
* Customer account management
* Maintain high levels of proactive communication with customers and wider business
* Accurately manage the CRM database
* Support the team in building the sales and lead pipeline
* Able to demonstrate confidence in closing sales over the phone
* Fulfil customer orders via phone, email and portal
* Produce weekly, monthly, annual KPI reports as and when required.
The role is working in the office, with an 8:15 start and an early finish on Friday.What you'll need to succeed
1. Be a real team player and enjoy working in a supportive and friendly atmosphere.
2. Confidence in asking questions and have an investigative nature to resolve issues quickly
3. Have a passion fo...