Internal Sales Support Engineer / Technical Advisor / Engineering Coordinator required to join a global leading engineering manufacturer.
The successful candidate shall be office-based, providing technical support, proposals, quotations, and service solutions to customers and engineers within the pump industry, with a focus on troubleshooting, maintenance guidance, and collaborating closely with service and engineering departments.
The ideal candidate will have experience in a technical support, sales, or service role within mechanical engineering. Service Engineers looking to transition into a technical engineering support role are encouraged to apply.
Package
* £31,000-£35,000 depending on experience
* 25 days holiday plus bank holidays
* Hybrid opportunities
* Pension
* Additional company benefits
Role Responsibilities
* Office-based, providing technical support, quotations, proposals, and service solutions to customers and engineers within the pump industry.
* Provide customers and engineers with technical service support on a variety of pumps and associated products.
* Responsible for answering technical enquiries about various pump products, including installations, maintenance, repair, and troubleshooting.
* Work closely with the Pumps Service Department to ensure an excellent standard of after-sales service is provided.
* Liaise with various engineering departments.
Requirements
* Determination, enthusiasm, and motivation to succeed and grow with a reputable pumps manufacturer.
* Ability to handle or willingness to learn technical mechanical engineering application issues.
* Experience as an Applications Engineer, Proposals Engineer, Internal Sales Engineer, Technical Advisor, Technical Support Engineer, Technical Sales Support, or similar in Engineering.
* Service Engineers looking to come off the tools would also be of interest.
* A technical engineering qualification would be advantageous.
* Knowledge of pumps such as centrifugal, submersible, sewage, diaphragm, positive displacement, HVAC and/or other pump-related products is advantageous; full product training is provided.
* Must be commutable to the office in Burton On Trent.
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