Tudor Employment Agency are currently recruiting for a Administrator to work for our client based in Tonbridge. Duties will include: To answer all inbound calls in a polite and professional manner logging the details accurately on inhouse systems To build strong relationships with both external and internal customers To ensure prompt resolution of complaints with a strong focus on customer retention To assist credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues raised maintaining records of actions on inhouse systems To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislation To undertake any other such duties as may reasonably be required within the Service Centre To undertake any training and development as required To support the Administration Coordinator in ad hoc projects The ideal candidate: Numerate and PC literate with good telephone manner and interpersonal skills Ability to work on own initiative in high pressure environment Attention to detail Hours of Work: 8.30am – 5pm Monday to Friday Rate of Pay: £11.44phr