Team Leader - Property Management, Worcestershire
Client:
LRG
Location:
Worcestershire, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
cf8df9d0e9e5
Job Views:
8
Posted:
02.04.2025
Expiry Date:
17.05.2025
Job Description:
Job Title: Team Leader – Property Management
Location: Worcester
Hours: Monday-Friday 8.45am-5.30pm
About Leaders:
Leaders, as part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction, and expertise in the property market.
Job Summary and Key Responsibilities:
Reporting to the Head of Centre, Leaders are seeking a Team Leader of Property Management to join our dedicated and dynamic team based in Worcester. To be successful in this position, you will be a current Senior Property Manager looking to step up, or a current Team Leader with experience in leading a team in customer service. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio.
Key Responsibilities:
* Conducting Morning Meetings
* Providing support and guidance with the implementation of new legislation
* Investigating customer complaints and proposing/undertaking appropriate responses
* Coordinating and providing training where possible
* Supporting the Property Management department through guidance and mentoring to achieve strategic objectives
* Supporting audits of property management departments in conjunction with branch audits
* Ensuring that property management best practices are shared
* Checking Gas Daily to ensure process adherence and having relevant conversations
* Monitoring teams' overdue workflows and having relevant conversations
* Monitoring the churn report and having relevant conversations
* Identifying opportunities to enhance service levels provided to both internal and external customers
* Working on group projects or initiatives along with the RPM to ensure successful implementation
* Enforcing strategic objectives
* Conducting Interviews
* Ensuring adequate cover in the department during holidays and days off
* Monitoring the workload of Property Managers and being aware of any issues that may affect staff morale
What Are We Looking For:
* Professional telephone manner
* Organizational skills, time management, and attention to detail
* Experience leading a small team
* Proven history working within the Property Industry
* Full UK Driving License Required
What We Can Offer You:
* Proven track record for career growth and advancement within the company
* Market-leading training and ongoing professional development
* Access to a diverse portfolio of properties
* Supportive and collaborative team environment
* Competitive base salary and additional incentives
* Quarterly and yearly awards
* Salary sacrifice pension scheme
* Generous holiday allowance, increasing by 1 day per year based on service
* Excellent parental leave and newly introduced fertility policy
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered.
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Created on 02/04/2025 by TN United Kingdom
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