Description As Product Intake and delivery Associate in the Transformation, Design and Delivery team, you will be responsible for supporting the key existing products and new product offerings, such as Embedded Finance and Mobility Payment solutions. You will be focused on the simplifying and standardizing operational services, enhancing client experience and accelerating delivery of operational excellence. If you are a successful candidate, you will be partnered with Operations, Sales, Product, Client Service & Implementations, and Technology in developing the build out and adoption of new, e-commerce products. Products including Embedded Finance and Mobility Payment Solutions. Job Responsibilities Maintains clear line of sight to new business initiatives and client mandates to understand and manage the pipeline of change on behalf of Payments Operations Partners with business stakeholders to define current processes, systems, data flows and organizational landscape, key pain points and opportunities to improve the customer experience, create scalability and increase resiliency Develops hypotheses and business cases, influencing key stakeholders to support these strategic recommendations Works closely with Business stakeholders to define and implements target operating models to better support our clients Designs and delivers enhancements to existing processes and/or business applications, introduces new processes and/or toolsets, and proactively engages in process re-engineering Communicates regular status updates to senior management and business stakeholders Required qualifications, capabilities, and skills Experience within a Corporate & Investment Bank dealing with large scale operations and transformation agendas; direct experience in Payments is preferable Strong knowledge and experience of business architecture including development of Business Models and Target Operating models deployed on large scale organizations Proven track record of partnering with Business stakeholders to design and implement new processes, utilizing core technology and digital tools as an enabler Expertise in data analysis and manipulation to support hypothesis generation Proficiency in Excel and ability to clearly storyboard using PowerPoint is essential Partnering experience well with other groups sat outside of the team’s reporting line, excellent interpersonal skills Ability to communicate clearly and confidently across multiple aspects of the organization at all levels Logical, structured approach to planning, problem solving and decision-making Solid awareness of controls and risk management protocols Self-starter with ability to manage own workload and deliverables