A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
JOB DESCRIPTION
Job Title: Shoe Room Operative
Reporting to: Shoe Room Team Leader
Responsible for: n/a
Date: August 2024
Overall Objective:
To engage in a range of production activities working as a team and as an individual to aid in meeting the production objectives in terms of quality and quantity in an effective manner.
Nature and scope of the main activities:
1. Completing tasks of adding polish and creating high gloss finishes.
2. Work as part of a team and on an individual basis to obtain the daily/weekly targets ensuring quality is at the highest standard.
3. Ability to be trained on machines/production processes throughout the production area, including cross-departmental training when applicable.
4. Able to prioritize the work to meet production needs.
5. Be prepared to flex daily workload if required to account for exceptional events, such as urgent tickets, machine breakdowns, lack of materials, etc., and communicate to the relevant Team Leader/Supervisor.
6. Liaise with the Team Leader and/or Supervisor to address specific quality or production problems.
7. Ensure departmental machinery and equipment are in good working order and report any problems to the Team Leader and/or Supervisor.
8. Ability to train others once fully trained.
Qualities and skills expected in a Bottom Floor Operative:
1. Self-motivation.
2. High standards of workmanship within own work.
3. Good spoken and written communication skills.
4. A responsible and conscientious attitude.
5. Calmness under pressure.
6. Accuracy in recording data.
7. Some IT skills, as relevant to the job.
8. The ability to respect confidential company or personal information.
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