JOB TITLE: Social Media & CRM Manager
SALARY: £40,000-£45,000 DOE
BENEFITS: Bonus, Healthcare, Pension, 25 days holiday,
We are one of the world’s leading consumer electronics manufacturers and due to our continued growth, we are looking for a strong Social Media & CRM Manager EMEA will be responsible for developing and executing our social media and CRM strategy to enhance our brand presence, engage our audience, and drive customer retention.
Based in Kings Langley 3 days a week.
About the Job: As Social Media and CRM Manager your role will involves creating compelling content, analysing performance metrics, and collaborating with various teams to optimise customer interactions and drive sales growth.
Develop and implement a comprehensive social media strategy to increase brand awareness, engagement and community size across all relevant platforms including Instagram, TikTok, Facebook, YouTube and LinkedIn.
Create engaging, and out-of-the-box social media content that conveys the companies brand, tells engaging stories, and communicates technical product information in a consumer-friendly, effective way.
Scale our UGC program. Grow and manage the number of Ambassadors who are actively creating content about our products.
Select and manage micro-influencers and other content creators to amplify our brand visibility and key messages.
Be an active community manager keeping track of and improving how our customer suppor...