It's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business. For more information visit : http://www.osecoelfab.com/ Position Summary As Technical Sales II you will be an integral part of the sales process, contributing to the company’s success by providing technical expertise, outstanding customer support and tailored solutions to meet the diverse needs of our customers in the pressure relief solutions market. This role involves understanding the intricacies of safety rupture discs and their applications, addressing customer inquiries, preparing technical documentation, and collaborating with internal teams to deliver exceptional customer experiences. Technical Sales II will provide timely and accurate quotations and technical information to appropriate OsecoElfab departments to ensure customer satisfaction with regards to required product and delivery specifications. Direct interaction with new and existing customers and representatives through inbound and outbound calls to ensure quality customer service by providing technical information, quoting, pricing, and availability. You may also have territories and/or sub-segments to help manage alongside the Divisional Sales Manager and/or Regional Sales Managers. Key Job Responsibilities Analyse customer needs and recommend appropriate safety rupture disc solutions to meet their specific requirements. Prepare detailed technical proposals and quotations in D365 system. Develop a deep understanding of OsecoElfab's safety rupture discs, their specifications, features, and applications across different industries. Deliver product presentations to customers, highlighting the technical aspects, benefits, and applications of OsecoElfab's safety rupture discs Handling inbound customer and representative sales calls Answer inbound calls; take messages or redirect calls to the appropriate department Ensure orders are entered on time and accurately into the ERP system Analyse customer needs and recommend appropriate safety rupture disc solutions to meet their specific requirements. Prepare detailed technical proposals and quotations in D365 system. Develop a deep understanding of OsecoElfab's safety rupture discs, their specifications, features, and applications across different industries. Deliver product presentations to customers, highlighting the technical aspects, benefits, and applications of OsecoElfab's safety rupture discs Handling inbound customer and representative sales calls Answer inbound calls; take messages or redirect calls to the appropriate department Ensure orders are entered on time and accurately into the ERP system Knowledge, Skills And Abilities Able to work in a very fast paced environment. Work independently and also as a contributing team member. Adapts well to change. Appetite for continuous learning/improvement Ability to read and interpret documents such as OsecoElfab pricing book and product catalogue, Rules and regulations, Operating and Maintenance Instructions, Procedure Manuals (including technical specifications) Ability to conduct effective verbal communication with all levels within the organization (including management level executives) Ability to establish and maintain productive and professional rapport with coworkers, customers, representatives, vendors, etc. Ability to calculate percentages, discounts, interest, proportions. Ability to carry out instructions furnished in written, verbal, diagram or drawing format. Good knowledge of Microsoft Outlook, Microsoft Office Excel, Microsoft Office Word, Microsoft Office Power Point and business systems such as Epicor and Dynamics 365. Ability to convey technical information to both technical and non-technical audiences. Customer-focused mindset with the ability to build and maintain strong relationships with clients. Detail-oriented, organized, and capable of managing multiple tasks and priorities. Willingness to travel occasionally for customer visits and industry events. Education And Certification Qualifications High School Diploma or general education degree GED; or minimum two years related experience in office environment and/or technical training; or equivalent combination of education and experience. Strong technical acumen and the ability to understand complex engineering concepts related to safety rupture discs. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest