This role provides a high standard of clerical service and, where necessary, reception duties to the department of Bereavement and Medical Examiner Services, adhering to departmental guidelines and policies. To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports, and collation of data and processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required. The post holder will work within the department/team to which they are assigned, working within standard operating procedures, policies and agreed local procedures relevant to that Department. The role may be patient facing or non-patient facing. The post-holder may be the first point of contact for the bereaved, key stakeholders and other visitors to the Department.