Customer Care - Full time - Glasgow Fort
As a Customer Care Assistant at McDonald's, you will be the face of your restaurant. Your role involves dealing with customers and ensuring everything runs smoothly in the customer areas. Responsibilities include making children feel welcome, handing out balloons, organizing special events, looking after customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere.
Your key responsibilities will include:
1. Establishing and maintaining positive communication with customers at all times.
2. Keeping the manager informed about customer satisfaction.
3. Working in a fast-moving, high-energy environment with a genuine smile.
4. Connecting with customers and making them feel valued.
5. Exhibiting friendly, welcoming, courteous, and helpful behavior.
6. Demonstrating effective communication skills, including attentive listening and face-to-face verbal communication.
7. Maintaining high energy levels while working efficiently and productively.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
Location
Glasgow Fort - Morrisons
12 Auchinlea Way
Easterhouse
United Kingdom
G34 9JJ
Training and Support
At McDonald's, we believe in opportunity for everyone. Training & Development is paramount within our restaurants. We provide digital training guides that solidify your learning and help you progress in your career.
Why Work Here
Our values show what matters most to us and define who we are. We are committed to evolving alongside a changing world.
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