Supporting our customers starts with taking time to empathise.
What does a customer service career at Legal & General look like?
At Legal & General, customer satisfaction is our top priority. Our Customer Service team is dedicated to resolving as many inbound queries as effectively and as quickly as possible, driven by a culture of empathy and teamwork. We value great individual contributions, but also the power of coming together as a team.
Why join our customer service team?
At Legal & General we pride ourselves on a collaborative culture that puts our customers first. You’ll be able to explore opportunities to grow your career in customer service, and make a real impact.
Current Openings
1. Claims Consultant: We’re offering a competitive base salary of up to £25,000 depending on experience! The role is Hybrid where you'll work 1-2 days in our Hove office.
2. Income Protection Claims Consultant: This role is hybrid where you will work in our Hove office for 1 day a week and the rest from home, Monday- Friday.
3. Claims Team Manager: Join our Retail Protection team on a permanent basis in Hove. Create an environment for your team to deliver outstanding service.
4. Business Development Consultant: Join our award-winning Defined Contribution (DC) team. You will be supporting the development and delivery of profitable DC Pensions business.
5. Complaints Coordinator: Join our Surveying Services team on a 12 month fixed term contract. This role will assist the Head of Quality in ensuring that the L&G Surveying Service meets high standards.
"One of the most surprising aspects of working here is how much the company values each employee’s contributions. This inclusive and caring culture has made me feel valued and appreciated, which has played a big part in my personal and professional growth."
"I’ve come to understand that Legal & General is about much more than just insurance. I didn’t realise there are so many autonomous business divisions sitting beneath that trademark umbrella!"
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