As Shift Manager you will be accountable for overseeing the day-to-day operations of our clients global warehouse logistics during your assigned shift. You will lead, coach, and inspire a team of employees, ensuring that all tasks are completed efficiently and according to company policies and procedure. Your role will be vital in maintaining a smooth and productive workflow, meeting customer demands.
Duties & Responsibilities:
* Plan, coordinate, and oversee the daily activities of the logistics department.
* Lead a team of logistics coordinators and warehouse staff, ensuring all tasks are completed accurately and on time.
* Assign tasks and responsibilities to team members, providing clear instructions and guidance.
* Monitor and control inventory levels, ensuring adequate stock availability for timely order fulfilment.
* Collaborate with other departments, such as procurement, production, and customer service, to ensure seamless coordination and communication.
* Develop and implement efficient processes and procedures to optimize productivity and minimize operational costs that support company strategy.
* Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
* Resolve any operational issues or conflicts that arise during your shift, escalating to upper management when necessary.
* Train, develop and mentor team members, providing ongoing coaching and feedback to foster a high-performing and motivated workforce.
* Take accountability for managing your team fairly and consistently, ensuring the use of relevant HR policies and procedure, including: appraisals, investigations, disciplinaries etc.
* Partner with the Recruitment and Warehouse management team to attract, hire and retain a diverse and inclusive team.
* Deliver efficient workforce management by managing absence, holiday requests and ensuring staggered usage, as well as effective staff scheduling and shift management via Dayforce.
* Always ensure compliance with health and safety regulations and company policies.
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