Job Description Summary
Job Title: Operational Transformation – Change Analyst
Location: Peterborough / Witham / Edinburgh (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)
Salary: A competitive salary from £32,400 – £40,500, depending on the experience you can bring
Closing date: 19th February 2025
At Aegon, we help people live their best lives by supporting them in moments that matter – whether it’s planning for retirement, saving, or investing. We are committed to building a diverse and inclusive organisation that fosters greater equality, inclusion, and belonging.
As a Change Analyst, you will ensure our business operational teams (Customer Care) are fully supported and appropriately prepared to handle the implementation of change effectively. This role involves close collaboration with Project Managers, Business Analysts, Operations, IT, Change, and Proposition teams. You will follow a structured governance framework to ensure successful change implementation.
Key Responsibilities:
* Responsible for delivering business readiness activities for projects and/or change initiatives implemented within the operational business teams.
* Using expert experience, identify viable solutions that may be more cost-effective while remaining within overall business, project, and program principles.
* Creation of test scripts and coordinating test cases (Business Process Proving – BPP & Business Verification Testing - BVT).
* Challenge, highlight, and report relevant risks/issues for inclusion in project risk logs and reporting systems.
* Creation of procedures and supporting documentation.
* Work with business operational teams to gather information and carry out business impact assessments.
* Communicate with business teams to ensure the organisation is prepared when change is delivered, and when required create and deliver training.
We’d love to hear from you if you have:
* Business Readiness: Experience identifying key business impacts, pinch points, and operational readiness requirements to ensure smooth project delivery.
* Proven Change Experience: A solid record of working in an operational change role, ideally within financial services or a platform provider.
* Excellent Communication Skills: Ability to tailor communication style to suit different audiences.
* Adaptability: Ability to adapt quickly to changing project conditions.
* Tactical & Strategic Thinking: Deep understanding of business and organisational needs.
What’s in it for you?
* A non-contributory pension between 8%-12%.
* A discretionary bonus, depending on personal and company performance.
* 34 days leave per year (including bank holidays, pro-rated for part-time).
We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave, and a variety of lifestyle benefits to help our staff live their best lives.
If you are passionate about driving change and are looking for an opportunity to make a real impact, we would love to hear from you.
The legal bits
We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us.
We’re committed to embedding Inclusion, Equity and Diversity into everything we do and therefore ask that you let us know of any reasonable adjustments required by you in order to set you up for success.
Equal Opportunity Employer:
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.
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