Brand retail sales specialist

Job Description

Location: Primarily based in London stores (Westfield White City and Stratford), with occasional travel outside of London for events, store openings, etc.


Hours of Work: Wednesday – Sunday, 8 hours per day (excluding a one-hour unpaid lunch break)


Key Responsibilities:


* Recommend and confidently sell all Dr Sam’s products.


* Achieve individual sales targets and contribute to team sales objectives.


* Build genuine and strong relationships with customers and store teams to drive repeat business and brand awareness.


* Carry out operational checks during visits, including stock levels, replenishment of testers, and maintenance of displays.


* Stay up-to-date with product/brand education to ensure the highest level of service.


* Provide ongoing in-store training for our key retailers, ensuring all store staff are well versed in Dr Sam’s products and brand values.


* Participate in and help organise store events designed to promote brand image, awareness, and maximise sales.


* Engage with customers through in store activities such as product application demos, our Routine Finder Quiz, and popup events.