Conveyancing Search Specialist
Location: Remote (with occasional travel to the Shoreham by Sea office required).
Contract Type: Permanent
Job Type: Full time, Monday to Friday.
Salary: £23,500
Why Searches UK?
Our mission is to make conveyancing the easy part of buying and selling property and this drives everything we do. We are proud that each year our employees rate our business higher than Gallups ‘Exceptional Workplace Award Winners’ for being a great place to work. We have been awarded Gold by Investors in People and are proud to say that Searches UK is a great place to work, and that our employees thrive in a fun and inclusive environment.
THE PURPOSE OF THE ROLE
As a Conveyancing Search Specialist, you will be part of a team who are responsible for overseeing the receipt of orders from clients, the process of the same through various online ordering platforms, keeping clients updated on the progress of their orders, and returning the same to clients once complete.
Full training will be provided to ensure that you are equipped with the necessary information to carry out the role to the highest standards, including product information and IT training, as well as the more standard risk and compliance training such as Data Protection, Equality & Diversity, Anti-Bribery, etc.
WHAT YOU WILL BE DOING AS CONVEYANCING SEARCH SPECIALIST
1. Responsibility for your own department within the administrative team, managing your daily tasks and time effectively to meet with our SLA agreements
2. Gain a clear understanding of individual clients’ businesses and requirements
3. Listen to client requirements and acting accordingly to ensure that these are met within a timely, professional and friendly manner
4. Provide exceptional customer service
5. Liaise with suppliers and colleagues to chase search results and keep the clients updated
6. Respond to incoming email and phone enquiries with a view to developing, maintaining and expanding relationships with existing clients
7. Advise new and existing clients on product information and forthcoming product developments and promotions
SKILLS AND EXPERIENCE REQUIRED
1. Experienced in using Microsoft products such as Word, PowerPoint, Excel and Outlook
2. Confident relationship manager
3. Excellent communication skills
4. Exceptional interpersonal skills
PERSONAL ATTRIBUTES
1. Accurate attention to detail
2. Self-motivated and driven for results
3. Curious to challenge the status quo
4. Unified in working together for the same goals and vision
5. Driven to achieve, succeed, and progress
6. Passionate about our customers, our business, and personal performance
WHAT WE CAN OFFER YOU:
1. A salary of £23,500
2. Annual leave: 25 days
3. Pension: (3% contributory)
4. Healthcare scheme: claim up to £1,000 back with Simply Health
5. Death in service: cover of 3 x salary
6. Perks at Work: exclusive member discounts across a range of goods and services
7. Community Day on us: volunteer in your community for one day each year
8. CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
At Searches UK, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
#J-18808-Ljbffr