As our Social Community Manager, you will be the voice of our brand, fostering meaningful connections with our community across social media and our membership platform. You’ll be responsible for engaging with our audience, growing our online presence, and driving brand awareness through creative and strategic content.
London-based, we are building out a passionate team and are looking for a creative self-starter to join the Frankie’s team as our Social Community Manager on a part-time basis (3 days per week, in-office). You will report into the Head of Marketing and Partnerships helping execute the creative strategy for the business.
About us
We are fast-growing, female-founded startup on a mission to empower women to feel confident and bold with their finances. We have built a strong community of members who regularly attend our events across London. These events have evolved over the past two years, and we now host at least two a month. We’re incredibly proud of the wonderful sense of community we are building, and love watching it continue to evolve. We’re also in talks with lots of exciting brands about forming long-term partnerships.
Responsibilities
* Manage and grow our social media channels, including Instagram, YouTube, LinkedIn, and TikTok
* Engage with our online community by responding to comments, messages, and user-generated content
* Identify and collaborate with potential brands to partner with, speakers, podcast guests and potential new members of the community
* Monitor and report on social media trends, audience insights, and campaign performance
* Work closely with our events manager to create and execute a communication plan to advertise our events
* Develop and execute community engagement strategies to foster brand loyalty
* Work hand in hand with your manager and the web developer to constantly update and iterate website
* Manage Frankie’s CRM. One newsletter per week, as well as intermittent solus emails, mainly around events
* Ensure brand consistency across all communications
* Design all Frankie’s assets across the business. You will have access to Canva Pro for this.
Who you are
* Passionate about building and engaging online communities
* Experienced in social media management and community engagement (minimum 3 years)
* Creative, proactive, and able to work independently
* Strong writing and communication skills with a keen eye for detail
* Knowledgeable about social media trends and best practices
* Familiar with analytics tools to measure and optimise engagement
What we offer
* A flexible part-time role with opportunities for growth
* A supportive and inspiring work environment in a female-founded startup
* The chance to make a real impact on our brand’s community and growth
* Competitive salary based on experience
* A role that has the opportunity to expand as the business grows
How to apply
If you’re excited about this role and want to be part of our journey, we’d love to hear from you! We’ve ditched the cover letter – we like to do things differently at Frankie’s. To apply, send your CV along with short answers to these five questions to frankie@frankies.uk.net
* Outside of work, what’s something you’re passionate about, and how does it influence you professionally?
* What sort of work/tasks do you enjoy most and why? These are the sort of tasks that don’t feel like work to you.
* In today’s world of brand building… what do you think is the most influential channel? Why do you think this and can you name three brands who smash it?
* If you could design your perfect workday, what would it look like?
* What’s one unique thing about you that might not be obvious from your CV?
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Marketing and Sales
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