Are you ready to kickstart your career in a vibrant and supportive environment? We are seeking an Administrative Assistant to join our dynamic team at Craigavon Area Hospital Department. This is an exciting opportunity to make a meaningful impact while developing your skills.
Position: Administrative Assistant
Location: Craigavon Area Hospital Department
Hours: 32.5 hours per week (exclusive of meal times)
Pay: Competitive
Type: Temporary, with flexible working provisions available
Start Date: As soon as possible
What You'll Do:
1. Referral Management: Register incoming referrals for Cardiac investigations on the computerised system (TOMCAT) and add to relevant waiting lists.
2. Protocol Compliance: Ensure that all referrals are processed in line with protocols for timely prioritisation (Urgent, managed, and routine).
3. Booking Implementation: Fully implement booking using the waiting list by contacting patients as required and issuing letters.
4. Telephone Communication: Answer calls and deal with inquiries from various callers, including the public and other Trust staff.
5. Conflict Resolution: Use interpersonal skills to defuse complex or contentious calls.
6. Appoint...