Main area: Pathology Grade Band 3
Contract: 6 months (Secondment/fixed term)
Hours: Part time - 28.5 hours per week (Variable shifts between 8:00am and 4.30pm)
Job ref: 320-CDCS-3362
Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Royal Derby Hospital
Town: Derby
Salary: £24,071 - £25,674 pro rata pa
Salary period: Yearly
Closing: 23/12/2024 23:59
Interview date: 06/01/2025
Band 3
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness, and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity, and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers, and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust, we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
Job overview
An exciting opportunity has arisen to support our Anticoagulation team within the Derbyshire Pathology Business Unit.
We are currently recruiting a part-time Anticoagulation Service Support Assistant to provide comprehensive, flexible, and highly efficient support to the department using a range of knowledge and skills.
You will be working alongside Specialist Nurses, Consultants, Laboratory Staff, and various other clinical and non-clinical staff to provide a high standard of administrative support across disciplines within the department.
Main duties of the job
* Making and answering telephone calls to patients, GP surgeries, other Trust staff, and care agencies.
* Ability to communicate well with colleagues and service users to provide a safe and efficient service.
* Ability to understand and communicate basic medical information and relay this to patients and clinical staff.
* Creating and maintaining patient records.
* Receiving, processing, and making patient referrals.
* Maintaining office supplies.
Minimum Requirements
* Previous experience of working in an administrative role
* Excellent organisational and communication skills
* A good standard of customer care skills
* Confident and polite telephone manner
* Knowledge of Microsoft Office and using various IT systems
Working for our organisation
In return we will offer:
* Development opportunities, including both professional and leadership development
* On-going support through every step of the way from recruitment to when you join our team and beyond.
* A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Closing Date of applications: 23 December 2024
Interview date: 6 January 2025
Important Information
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
Most of our posts are subject to a DBS check; however, having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
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